Returns and Shipping Policy
Updated on:1-9-2024
At Makkah Dry Fruits, customer satisfaction is our priority. Please review our Returns and Shipping Policy to understand how we handle orders.
Shipping Policy:
- We aim to process and dispatch orders within 1-2 business days.
- Delivery times vary depending on your location and chosen shipping method.
- Shipping fees are calculated at checkout based on the weight of your order and destination.
Returns and Refunds:
- We accept returns for unopened, unused products in their original packaging within 14 days of delivery.
- Customers are responsible for return shipping costs unless the product received was incorrect or damaged.
- Refunds are processed within 7 business days of receiving the returned item.
Damaged or Incorrect Items:
- If you receive a damaged or incorrect product, contact us within 48 hours of delivery with a photo and order details. We will arrange a replacement or refund.
Thank you for choosing Makkah Dry Fruits. If you have any questions, please reach out to our customer support team.